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Cloud Solution for Medical Devices

The cloud needs of medical devices are unique.  From monitoring home use by patients, to analysis of clinical data, there are specialized requirements as well as strict regulations.  The CyberMed⋅Cloud provides a secure cloud solution satisfying these paradigms, with quick and easy device integration.

CyberMed⋅Cloud Security

The CyberMed⋅Cloud lets you quickly and securely collect data from your devices and run analytics. Whether patient data, instrument monitoring data, instrument usage data, or consumable tracking, the CyberMed⋅Cloud solution provides best-in-class security, and connectivity.

Overview of patient test results
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CyberMed⋅Cloud Analytics and Machine Learning

Collecting data from your medical device enables an abundance of possibilities. Using device data to understand usage, trends, and clinical information can immensely increase your value.  Add Promenade's adaptive AI/ML solutions with the ability to continuously learn from real-world experience, and a powerful analytical tool is available. Whether you are making a SaMD (Software as a Medical Device) or a custom system, the CyberMed⋅Cloud AI can be an influential asset to your company.

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Cloud for Medical Devices

  • Device Usage Tracking
  • Device Consumables Tracking
  • Patient-Provider data sharing
  • Near real-time patient monitoring
  • Data Collection and Storage
  • Data Analytics /Machine Learning 
  • Alert notifications
  • Remote Device Service
  • Remote Upgrade
  • Device Malfunction Monitoring

Ready-made with Flexibility and Ease of Use

Do it Yourself: Using the Promenade CyberMed⋅Cloud is easy. Our secure REST API lets you setup the data to want to collect and organize it for viewing, graphing, and analytics.

Need Help? Promenade Software Services are ready to help you get connected with a customized portal for you and your clients. Our experts will implement the solution you need, including account management, device connectivity, and cybersecurity. We can guide you through the regulatory submissions and will make sure your solution passes the scrutiny of the FDA Cybersecurity teams.

Case  Studies 

At-home Therapy

Client developed a drug delivery device designed to be taken home by patients from their health provider. This client had two requirements:

  1. The health provider could remotely monitor use and vitals as patient self administered drug.
  2. Manufacturer could gather data on how this particular device is used by patients providers.

Using CyberMed⋅Cloud, patients setup accounts that invited their provider to share their usage information. Provider accounts were authorized upon registration of the device. The device communicates via Bluetooth to the patient's mobile phone, which then transmits the data to the cloud. Data is collected anonymously to a manufacturer account for analytics, and therapists monitor their patient's data.

Remote Upgrade Support

Manufacturer had a device in the field that needed remote upgrade support. The device only supported USB upgrade. The following were the requirements.

  1. User could check for available updates of application and firmware.
  2. Upgrade recovery capability in case of connection loss

Adding Promenade's upgrade capabilities to the client's device, we used CyberMed⋅Cloud to support Field Upgrade. When the user checked for upgrades, he/she was shown an upgrade available when a newer version was in the cloud account. The device hardware and software revisions were matched to the appropriate upgrade.

Remote Service Support

A IVD device client wanted to avoid 2 service calls for instrument problems. Generally, the first visit was to diagnose problem, and the second to replace the necessary parts.  
Using the Parlaytm Cloud, we were able to let their service technicians diagnose by remotely controlling the system through Parlay, and then visit with the appropriate replacement parts. The remote diagnostics works as follows:

  1. Client enables the connection from within their firewall
  2. Service personnel use Parlay capabilities to control the system and characterize the problem.

With world-wide distribution of systems, this capability saved a considerable money for the manufacturer.

Consumables Tracking

Client wanted their IVD instrument to keep track of consumables and to alert client when there was a need for re-order. The following were monitored for use:

  1. Reagents kits
  2. Calibration kits

The device was integrated to the CyberMed⋅Cloud. Our client's Customers could make accounts that would auto-reorder or alert for re-order based on instrument usage. This made the client's customers happy that they had an efficient way of keeping needed kits in stock to prevent down time, and the client sold more kits.

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Irvine, CA. 92618, U.S.A.
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Promenade Software, Inc. specializes in software development for medical devices and other safety-critical applications.
Promenade is ISO 13485 and 9001 certified.

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